Release notes

February 11, 2024
Shopify agents and interaction insights
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January 14, 2024
File uploads
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January 7, 2024
Generic API tools
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December 18, 2023
Conditional intents and bidirectional image support
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December 8, 2023
Image support, conversation assignment
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December 5, 2023
Markdown Text Editor and Faster Website Scraping
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November 26, 2023
Memory, escalation reasons and Authenticated fields
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November 18, 2023
Notification, extended memory, and improved conversation management
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November 5, 2023
Human feedback, AI insights and new widget test page
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October 27, 2023
Shopify Product Search & Adding knowledge from Inbox
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October 24, 2023
Shopify Private Beta, General Improvements
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October 15, 2023
Shopify, email templates
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October 6, 2023
API, Office Hours, Authenticated visitors, emails
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September 29, 2023
Email replies, chat summary
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September 22, 2023
Emails, data sources and scraping
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August 18, 2023
Zapier
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August 10, 2023
Hubspot and Zapier (contd)
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June 30, 2023
First public release
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