Release Notes
May 3, 2024
Live chat integrations, Copilot and Streaming, Human Handover
April 11, 2024
AI Improvements
March 26, 2024
Improved Widget User Experience
March 7, 2024
Join Our Co-pilot Closed Beta
February 11, 2024
Shopify agents and interaction insights
January 14, 2024
File uploads
January 7, 2024
Generic API tools
December 18, 2023
Conditional intents and bidirectional image support
December 8, 2023
Image support, conversation assignment
December 5, 2023
Markdown Text Editor and Faster Website Scraping
November 26, 2023
Memory, escalation reasons and Authenticated fields
November 18, 2023
Notification, extended memory, and improved conversation management
November 5, 2023
Human feedback, AI insights and new widget test page
October 27, 2023
Shopify Product Search & Adding knowledge from Inbox
October 24, 2023
Shopify Private Beta, General Improvements
October 15, 2023
Shopify, email templates
October 6, 2023
API, Office Hours, Authenticated visitors, emails
September 29, 2023
Email replies, chat summary
September 22, 2023
Emails, data sources and scraping
August 18, 2023
Zapier
August 10, 2023
Hubspot and Zapier (contd)
June 30, 2023
First public release