AI-powered Shopping Assistant ‍for E-Commerce.

Transform your online store with our AI shopping assistant. It personalizes product recommendations for each visitor, offers real-time order updates, and smoothly transitions complex queries to live human support.

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personalised product

Personalised Product Recommendations

Instant responses to product availability inquiries, reducing cart abandonment and enhancing the overall shopping experience.

AI + Human Live Chat

Humans can takeover any conversation from the Al. Al will automatically escalate whenever necessary.

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Live Order Status Updates

Real-time order tracking and status check, reducing the manual workload and repetitive queries of looking for orders.

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AI Helpdesk

Interact with your E-Commerce customers from one unified inbox. Work smarter and collaborate faster with an AI inbox designed for speed and efficiency.

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AI Co-Pilot

Improve your team’s efficiency with AI-driven suggestions to your customer service team without letting AI respond on its own.

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Respond from Email, Slack, CRM

Meet customers on the communication channels they prefer. Break barriers and provide a cohesive, smooth experience across all touch points, empowering your business to deliver exceptional service on every platform.

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Omnichannel messaging

Support customers using their preferred channel—whether that’s email, whatsapp, Instgram DMs, TikTok, and more. Coming Soon!


Integrated with all the tools you already know and love

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Frequently asked questions

What is an AI Agent?

An AI agent is a intelligent software that can think and act autonomously. The only thing they need is a goal, for example 'find order status', 'troubleshoot this error message' etc. They'll generate a task list and get to work, relying on feedback from the environment and their own internal monologue. It's as if the AI agents can prompt themselves, constantly evolving and adapting to achieve their objective in the best way possible. For a Shopify store AI agents can check status of orders, make product recommendations and help customers change deliver dates and subscriptions.

Do you support other platforms besides Shopify?

Yes! Algomo can be installed on any e-commerce platform such as BigCommerce, WooCommerce, Magento, but also website builders like Wix and Squarespace. Moreover, we have a native integration with Shopify that includes calling order status updates, product descriptions API etc. If you'd like us to support your favourite e-commerce platform for AI agents, please reach out!

What content types can I add to train my AI chatbot?

You can add your E-commerce store, external websites such as wikipedia, internal documents such as PDFs, spreadsheets and custom questions and answers.

What are the advantages of Algomo Vs other chatbots?

Algomo has 3 main advantages:

1. Best-in-class AI for e-commerce
Our AI technology is best-in-class for e-commerce and it has been trained on Shopify stores. We can resolve up to 85% of customer queries with AI.

2. Human + AI integration.
We believe that AI alone cannot solve all problems. Thus in contrast to many other chatbots out there, human agents can step in and help at any time. The AI can even undersatnd when it can't answer questions and it automatically escalates to a human.

3.  AI Agents
We are one of the world's first to implement AI agents for e-commerce, which go beyond what a normal chatbot can offer and they can autonomously perform task that previously only members of your team could do.See how Shopify's bot fails to give the correct answer when a customer searches for products under $100. Shopify (first) Vs Algomo (second picture).

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customer chat

How do I install a chatbot in my Shopify Store?

Installing the Algomo chatbot on your Shopify store can be done in under 4 minutes. You don't need to be a developer. To do so please follow the following instructions or book a demo with us for a 1-1 personalised support.

Do you offer free trial?

Yes, we offer a 7 day free trial, and you can sign up without any card details. The trial can also be extended for a further 7 days upon request, giving you a total 14 days to try.

Ready to unlock the benefits of generative AI in customer Service?