Now connect your chatbot to your Shopify store effortlessly to enable real-time order status updates for your customers. This feature is designed to comprehend the information it already possesses and will inquire only for the missing details to fetch the order specifics.
Capture structured details from your customers to trigger actions like calling APIs, sending emails, or escalating conversations. This feature empowers various use cases:
We've revamped our email templates to ensure automated conversation emails are now more readable and engaging for your visitors.
When a chatbot is assigned to a widget, it will now display the chatbot’s company name, enhancing the consistency in brand representation.