Fintech

AI Agents for Fintech

Elevate customer support using our AI-first, enterprise-grade platform to ensure superior service and satisfaction.

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Algomo helps financial institutions streamline processes, reduce costs and power better, faster CX  

  • Automatically resolve frequent customer issues
  • Precisely categorize and route support requests
  • Help customer service representatives tackle complicated cases

Unlock value and streamline your finance and insurance processes with Intelligent Automation

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Automate Simple Cases:

Provide customers with instant access to the information they need, such as frequently asked questions, like password resets, login problems and balance checks.

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Empower Self-Serve

Boost self-service capabilities by facilitating complex workflows such as booking appointments or password resets.

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Triage Complex Tickets

Algomo routes high-priority cases, like account opening, bereavement, to the right support team, ensuring that your customers get the help they need as quickly as possible.

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Support agents with pertinent details.

Equip agents with the necessary information, such as account information and transaction history, to delight your customers

Integrations

Integrated with all the tools you already know and love

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FAQS

Frequently asked questions

How is Algomo different from competitors?

Algomo differentiates itself from competitors:

1. Trustworthy AI: In collaboration with some of the UK's leading universities and companies, and funded by the UK's research and Innovation agency, at Algomo we are developing trustworthy AI that hallucinates less compared to competitors. Our technology is specifically tailored to applications where accuracy is important such as banking.

2. Our AI can connect to real-time data like flight and hotel availability or online store orders, providing customers with up-to-date information that goes beyond static knowledge bases.- Seamless blend of AI and human support:

3. Algomo offers a smooth human handover process that allows conversations to be assigned to the right human specialist when needed.

What technology is Algomo based on?

We have developed proprietary technology and AI models funded by the UK's research and innovation agency and we have a partnership and collaboration with some of the leading universities in the country. We are also utilising OpenAI's GPT-4 and ChatGPT for certain applications.

What content types can I add to train my AI chatbot?

You can add your website, external websites such as wikipedia, internal documents such as PDFs, spreadsheets and custom questions and answers.

Do you offer free trial?

Yes, we offer a 7 day free trial that can also be extended for a further 7 days upon request.

How do I install a chatbot in my Shopify Store?

Installing the Algomo chatbot on your Shopify store can be done in under 4 minutes. You don't need to be a developer. To do so please follow the following instructions or book a demo with us for a 1-1 personalized support.

Ready to unlock the benefits of generative AI in customer Service?