Don't let customer support get in the way of your success. Lets us address your customer's needs so you can focus on the growth that matters.
Provide customers with instant access to the information they need, such as frequently asked questions, account information, password resets, product details, and more.
Boost self-service capabilities by facilitating complex workflows such as modifying account details, payment options, subscriptions, purchasing add-ons, etc.
Algomo routes high-priority cases to the right support team, ensuring that your customers get the help they need as quickly as possible.
Equip agents with the necessary information, such as account information, order history, etc., to promptly and comprehensively address customer concerns
Algomo differentiates itself from competitors:
1. Trustworthy AI: In collaboration with some of the UK's leading universities and companies, and funded by the UK's research and Innovation agency, at Algomo we are developing trustworthy AI that hallucinates less compared to competitors. Our technology is specifically tailored to applications where accuracy is important such as banking.
2. Our AI can connect to real-time data like flight and hotel availability or online store orders, providing customers with up-to-date information that goes beyond static knowledge bases.- Seamless blend of AI and human support:
3. Algomo offers a smooth human handover process that allows conversations to be assigned to the right human specialist when needed.
We have developed proprietary technology and AI models funded by the UK's research and innovation agency and we have a partnership and collaboration with some of the leading universities in the country. We are also utilising OpenAI's GPT-4 and ChatGPT for certain applications.
You can add your website, external websites such as wikipedia, internal documents such as PDFs, spreadsheets and custom questions and answers.
Yes, we offer a 7 day free trial that can also be extended for a further 7 days upon request.
Installing the Algomo chatbot on your Shopify store can be done in under 4 minutes. You don't need to be a developer. To do so please follow the following instructions or book a demo with us for a 1-1 personalized support.