[ algomo vs intercom fin ]
Algomo vs Intercom Fin
Fin is the best-run product in the category and, like us, publishes its prices. The split is the shape of the bill: Fin charges 99 cents when it succeeds and sells seats around it; Algomo sells one monthly amount you set, and that amount caps every charge.
Like for like
Every Fin cell was read from fin.ai and intercom.com on 31 August 2026; the sources section below links each claim.
| Algomo | Intercom Fin | |
|---|---|---|
| Main job | Support and inbound sales, on your site | Support first, plus an inbound sales product |
| Published pricing | Yes: a free plan, then $50 to $4,300 a month, you set it | $0.99 an outcome, $9.99 a qualification, seats $29 to $132 |
| Try it before a sales call | Free plan, self-serve | 14-day trial; set up in under an hour, their words |
| Built and operated from | Your own coding agent, over MCP | Intercom's dashboard, plus paid deployment services |
| What answers the customer | Frontier lab models | Their proprietary Apex models |
| Taking action in your systems | Connectors discovered from your own site; private systems set up with us | 50+ connectors over MCP and API, wired per system |
| Acts in the visitor's live session | Yes: co-navigates the page, calls run as the visitor | No |
| Channels | Web chat only | Chat, email, voice, SMS, WhatsApp, Instagram and more |
| Handover to humans | Live takeover by your team, conversation attached | Intercom's inbox, or nine third-party helpdesks |
| Smallest customer it makes sense for | A five-person company, free | A startup: first year free; 50-outcome minimum off Intercom |
Two honest meters, different questions
Fin meters success: 99 cents when a conversation resolves, $9.99 when it qualifies, seats around it, and no ceiling. Algomo meters work in credits, bought by one monthly amount that is also the most you can ever spend. Fin's own minimum on an external helpdesk is 50 outcomes, $49.50 a month; Algomo's Business plan starts at $50 and covers about 400 conversations.
Our pricing in fullWhere Fin wins
Channels and maturity. Fin answers in email, voice, SMS, WhatsApp and Instagram; we answer in web chat on your site. It runs on nine helpdesks and is used by over 12,000 companies; startups get a whole year free. If most of your support arrives by email or phone today, Fin is the better buy, and this page will still be here when the mix shifts.
The bill when the product improves
Fin's model means a better Fin costs you more: every extra resolution is another 99 cents on the invoice. A better Algomo resolves more inside the same monthly amount. That asymmetry is the harness bet in miniature: frontier models answer, you operate the platform from the coding agent you already pay for, and improvements arrive as value rather than as invoice lines.
The harness argumentWhere these rows come from
Fetched 31 August 2026, from the vendor's own pages. The $0.99 per outcome, the $9.99 per qualification and the 50-outcome monthly minimum on external helpdesks are on fin.ai/pricing; the seat prices are on Intercom's pricing page. The Apex models are described on the Fin AI Engine page, the channel list on the channels page, and the 50+ connectors on the integrations page. Set up in under an hour and the free startup year are Intercom's own claims on those same pages. Fin is also mid-acquisition: Salesforce signed in June 2026, and the full record is in our evidence post. Algomo's cells are read from this site's pricing page.
Questions, answered
Can Algomo run alongside our existing Intercom helpdesk?
Yes. Your team keeps its inbox; Algomo answers on the site, and your people can take over any conversation live, with the transcript attached.
Fin charges $9.99 per qualification. What does qualifying cost on Algomo?
Nothing on top. Qualifying happens inside the conversation, so it draws the same five credits as any other conversation. The difference over a month of real traffic is everything around Fin's meter: the $9.99 per qualification, the 99 cents per outcome, and the seats, against one monthly amount you chose.
Do we have to migrate anything?
No. The agent connects to the systems your site already uses, so nothing moves.
How long until we can compare them side by side?
Both are self-serve, which is rare in this category and to Fin's credit too. You can have both running against your own site inside a day and judge them directly.
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