[ algomo vs tawk.to ]
Algomo vs tawk.to
tawk.to is the free live chat: unlimited seats, seven channels, no card, and the AI is a $29 add-on. The split is who does the talking: tawk.to gives your people a free inbox to answer from; Algomo answers for you and acts in the visitor's session.
Like for like
Every tawk.to cell was read from tawk.to on 3 September 2026; the sources section below links each claim.
| Algomo | tawk.to | |
|---|---|---|
| Main job | Support and inbound sales, on your site | Free live chat and shared inbox for small business support |
| Published pricing | Yes: a free plan, then $50 to $500 a month, you set it | Core $0 forever; AI Assist $29 a month; whitelabel $29 a month per property |
| Try it before a sales call | Free plan, self-serve | Free forever, no card, unlimited seats |
| Built and operated from | Your own coding agent, over MCP | Their dashboard; JavaScript API, webhooks and REST |
| What answers the customer | Frontier lab models | Your people; an assistant called Apollo, model not named |
| Stack | Any: it works from the endpoints your site already calls | Any site, one script; REST, webhooks and Zapier for the rest |
| Acts in the visitor's live session | Yes: co-navigates the page, calls run as the visitor | No: it watches the visitor, it does not act |
| Channels | Web chat only | Chat, email, WhatsApp, Messenger, SMS, Telegram, Instagram |
| Handover to humans | Live takeover by your team, conversation attached | It is the human tool; Apollo routes to you with context |
| Smallest customer it makes sense for | A five-person company, free | Anyone, free |
Where tawk.to wins
If your people answer the chat, tawk.to is hard to argue with: live chat, inbox, ticketing, knowledge base and CRM for $0, for any number of seats, on seven channels. AI Assist drafts and you approve every send, their words, so a human stays in the loop. We charge from $50 a month past the free plan, we answer in web chat only, and we do not sell an inbox for your team's email and WhatsApp.
Watching is not acting
tawk.to's visitor monitoring shows you who is on your site, what they are reading, and what they typed before they hit send. That is information for a person who then types the reply. Algomo does the next part itself: it checks stock or the order status through the endpoints your pages already call, running as the visitor, and walks them to the right page. Nobody has to be at the desk.
Free, and then the add-ons
The core is free; the automation is not. AI Assist is $29 a month with a free tier for limited volume, whitelabel is $29 a month for each property, Voice Agents start at $49 a month plus usage and Data Enrichment at $59, and both of those were still on a waitlist when we read the page. Algomo is one monthly amount you pick, Free, then $50 to $500. It buys credits; a conversation that actually helped someone costs five, one that went nowhere costs nothing; the amount is the most you can be charged, with no overage and no top-ups.
Our pricing in fullWhere these rows come from
Fetched 3 September 2026, from tawk.to. tawk.to/pricing redirects to the why-free page, which carries the free-forever promise, the founder's note, and an older offer of hired chat agents at $1 an hour; the current add-ons page, headed Four things we charge for, lists AI Assist at $29, whitelabel at $29 per property, Voice Agents from $49 plus usage and Data Enrichment from $59, the last two waitlisted, and does not list hired agents, so we print both and call the status unclear. Visitor monitoring, the Apollo assistant and its routing are on the live chat page; the channel list and the JavaScript, webhook and REST APIs are in the inbox page and the site's llms.txt. No page names the model behind Apollo. Algomo's cells are read from this site's pricing page.
Questions, answered
We already run tawk.to for free. Why pay for anything?
If your people are online and the volume suits them, do not. Algomo earns its keep when nobody is at the desk, or when the answer needs an action: the price in their currency, the stock in their size, the state of their order, a meeting on your calendar. The free plan lets you test that on your own traffic before paying.
Can we keep tawk.to for the inbox and use Algomo on the site?
Yes. Algomo answers on the site and your team takes over live when needed, with the conversation attached, and you are notified by email and Slack; on Business and Enterprise we wire escalation into the helpdesk you already use.
Does Algomo charge per seat?
No. There are no seats to count: the monthly amount you set buys credits, and it is the most you can be charged.
[ next step ]