[ algomo vs gorgias ]
Algomo vs Gorgias
Gorgias is a helpdesk with an agent attached. Algomo sells as well as supports, on any platform, because it works from the systems your site already calls.
[ 01 of 03 ] · comparison
Comparison
| Algomo | Gorgias | Stack | Main job | Pre-purchase selling | Operating the page with the visitor | Time to go live | |
|---|---|---|---|---|---|---|---|
| Any, it works from your site's own endpoints | Deepest on Shopify | ||||||
| Sell, support and qualify | Support, with helpdesk around it | ||||||
| Live stock, live price, real basket | Not the focus | ||||||
| Yes | No | ||||||
| Minutes, because the agent finds the APIs itself | "Launch in 1 week", their words, with your team doing the training |
[ 02 of 03 ] ·
Not a platform bet
On a bespoke stack, most tools no longer fit. Algomo discovers the APIs your pages talk to, so the platform underneath matters less.
The money is before the ticket
The agent that answers "where is my order" can also answer "do you have this in a nine", then put it in the basket.
[ 03 of 03 ] · questions, answered
Questions, answered
Do we have to leave our helpdesk?
No. Algomo answers in the channels you switch on and hands over to the helpdesk you already use.
We are on Shopify. Does that change anything?
It works, and there is a Shopify page with the specifics. You are not locked to it.
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