[ research · updated september 2026 ]
7 Qualified alternatives for 2026, after the Salesforce deal
Seven Qualified alternatives if you are not on Salesforce, every price sourced, now that the acquisition closed on 1 April 2026 and Piper is becoming part of Agentforce.
Qualified alternatives in 2026: the short version
Qualified, the company behind Piper the AI SDR, belongs to Salesforce now. Salesforce signed a definitive agreement to acquire Qualified in December 2025, and the same release now carries an editor's note: Salesforce completed its acquisition of Qualified on April 1, 2026. Qualified's own roadmap says the plan out loud: Piper becomes "a specialized coworker for Agentforce agents, rather than a standalone agent". For a company running Salesforce end to end, that is the best possible outcome; stay put. For everyone else the direction of travel is away from you, and the rest of the category is consolidating the same way: Drift was retired in favour of a six-figure successor, Warmly is going to HubSpot, and Docket, the strongest independent, turns away anyone under $2,000 a month. What follows is the map of seven Qualified alternatives as they actually price out, with every claim linked to the page it was read from.
Qualified and Salesforce: what happened, with dates
In December 2025, Salesforce announced it had signed a definitive agreement to buy Qualified, expected to close in the first quarter of Salesforce's fiscal year 2027. The stated purpose was not subtle. "By integrating Qualified's agentic marketing expertise into Agentforce, we will enhance our ability to offer autonomous pipeline generation", said Steve Fisher, Salesforce's President and Chief Product Officer. Qualified's CEO Kraig Swensrud was equally plain about the gravity that had always been there: "As Salesforce alumni, my co-founders and I have always built our products to deeply integrate with Salesforce." The deal closed on schedule; the release itself now opens with the note that Salesforce completed its acquisition of Qualified on April 1, 2026.
The integration is public too. On July 15, 2026, Qualified published its post-acquisition roadmap, and its own words are the clearest statement of what an acquired product becomes: the plan is to "integrate Piper into the larger agentic enterprise and position her as a specialized coworker for Agentforce agents, rather than a standalone agent". The first two integrations announced are both Salesforce systems: a deep integration with Data 360, available Q3 2026, and a data handoff to Hunter, Salesforce's new prospecting agent, which runs outbound sequences to cold accounts. And the small print has already changed hands: the footer of qualified.com now reads "© Copyright 2026 Salesforce, Inc."
- Feb 2024
Salesloft acquires Drift, the product that invented the category.
- Dec 2025
- 6 Mar 2026
Clari and Salesloft name 1mind the exclusive AI successor to Drift; 1mind's average contract is six figures.
- 1 Apr 2026
Salesforce completes the acquisition of Qualified, per the editor's note on the release.
- 30 Jun 2026
Warmly announces it has entered into an agreement to be acquired by HubSpot.
- 15 Jul 2026
Qualified publishes its roadmap: Piper becomes "a specialized coworker for Agentforce agents, rather than a standalone agent".
- Aug 2026
qualified.com's pricing page lists three tiers and no numbers; its footer now reads "© Copyright 2026 Salesforce, Inc."
What the Salesforce acquisition does to Piper's roadmap
Be careful to separate the announced from the inferred. Announced: Salesforce bought Qualified to accelerate Agentforce Sales and Agentforce Marketing, Piper is being repositioned as a coworker to Agentforce agents, and the first integrations on the roadmap are Salesforce's own data layer and Salesforce's own outbound agent. Inferred, by us: an acquired product's roadmap serves the acquirer's platform, because that is what the acquirer paid for. Nothing here says Piper is being wound down; Salesforce bought a flagship, not a sunset, and Qualified says the deal shifts its product work "into overdrive".
None of this is a criticism of the product. Piper is a genuinely good AI SDR, arguably the one that defined the term: it greets website visitors over chat, voice and video, follows up with inbound leads by email, books the meeting, and works in Slack, for 700+ customers by Qualified's count. The question an evaluator faces in 2026 is not whether Piper is good. It is whose customers the next three years of Piper are being built for, and the announced answer is Agentforce's.
Agentforce SDR and Agentforce pricing: if you run Salesforce, stay
Say the concession first, because it is most of the market this deal touches. Qualified was always the Salesforce-native choice: founded by Salesforce alumni, sold on the AppExchange, and its pricing page files "Integrations with Salesforce CRM" under what all plans include. If your CRM, your marketing cloud and your data layer are Salesforce, the acquisition makes the product you already chose deeper, and leaving now would be trading integration for ideology. Stay put. This map is for the minority who ran Qualified without Salesforce underneath it, and for evaluators who were never on Salesforce at all.
The pricing asymmetry after the deal is worth seeing plainly, because it says who the buyer is meant to be. Salesforce publishes Agentforce prices in public: Flex Credits at $500 per 100,000, standard agent actions metered at 20 Flex Credits each, conversations at $2 per conversation, and Agentforce 1 editions from $550 a user a month. Qualified's own page, five months after completion, sits under a masthead that now reads "Qualified from Salesforce" and still lists three tiers and not one number; the tiers are named Premier, Enterprise and Ultimate, and every button on the page books a demo. A product with no public price inside a platform with a very public per-conversation meter is a product whose pricing future is the platform's to decide.

Qualified competitors for everyone else: 1mind, Docket, Warmly
If you are not a Salesforce shop, the uncomfortable fact is that the established alternatives are consolidating in the same direction. Drift, the category's inventor, is already gone: Salesloft stopped selling it, and in March 2026 Clari and Salesloft named 1mind the exclusive AI successor to Drift, a serious product whose founder says the average contract is six figures, with no trial and no pricing page. We wrote the full map of that retirement separately. Warmly, the vendor that courted the smaller end of the market hardest, announced on June 30, 2026 that it has entered into an agreement to be acquired by HubSpot; its cheapest tier that actually talks to visitors starts at $20,000 a year. Docket, the strongest independent left standing, publishes prices that start at $3,000 a month and turns smaller companies away with the sentence "Our minimum pricing starts at $2,000/month."
Count the doors. Drift went to Salesloft and was handed to a six-figure successor. Qualified went to Salesforce. Warmly is going to HubSpot. Within thirty months, every conversational pipeline product a mid-market buyer would have shortlisted has become, or is becoming, a feature of somebody's platform, priced for that platform's customers. If you are on the platform in question, this is convenient. If you are not, the category has quietly stopped selling to you. We priced 1mind from the public record and mapped the Warmly deal for HubSpot customers in posts of their own; our Docket comparison page holds the strongest independent to the same axes as us.
Support-first Qualified alternatives: Intercom Fin, Chatbase, Tidio
Three more products belong on a Qualified shortlist with a plain label attached: they are support products first, with inbound chat that can book a meeting, and none of them enriches the account before the visitor types or briefs a rep the way Piper does. Intercom Fin is the only one with a sales-side meter: fin.ai/pricing lists $0.99 per outcome for support and $9.99 per qualification for its inbound sales product, with Intercom seats at $29 to $132 a month on top and a 14-day trial. Fin is also on its way into Salesforce: the company signed with Salesforce in June 2026, so a Qualified customer leaving for Fin is leaving for the same acquirer. Chatbase's pricing page runs from a free plan to $40, $150 and $500 a month, metered in message credits with extra credits at $40 per 1,000; its sales agent will "engage prospects, answer product questions, and guide conversations toward revenue", its own words, and Calendly is on its integrations list for the booking. Tidio's pricing page runs from a free plan to $24.17, $49.17 and $300 a month, with its Lyro AI agent metered from $0.50 a conversation; it is built for ecommerce stores whose customers write on WhatsApp and Instagram, not for a B2B pipeline. All three are honest products at published prices, and all three do half of Piper's job. We compare each one on one on our Intercom Fin comparison page, our Chatbase comparison page and our Tidio comparison page.
The 7 best Qualified alternatives, priced
Every number below was read from the vendor's own page, linked in the prose above, on 31 August 2026 for the pipeline vendors and Fin, and on 3 September 2026 for Chatbase and Tidio. One disclosure before the last row: Algomo is our product. Judge that row by the same standard as the others.
| Published price | Free plan or trial | Fits when | |
|---|---|---|---|
| 1. 1mind | None; average contract six figures | None | Six-figure budget, avatar-led demos, 1 to 2 months to go live |
| 2. Docket | From $3,000 a month, billed annually | None | Above $36,000 a year; live in 1 to 2 weeks, vendor's claim |
| 3. Warmly (HubSpot) | Chat tier from $20,000 a year | None | HubSpot is your CRM and person-level visitor reveal is the point |
| 4. Intercom Fin | $0.99 an outcome, $9.99 a qualification; seats $29 to $132 | 14-day trial; first year free for startups | Support is the main job and inbound sales rides on it |
| 5. Chatbase | Free, then $40 to $500 a month; $40 per extra 1,000 credits | Free plan; 7-day trial on paid tiers | A small team wants a support agent it configures in a dashboard |
| 6. Tidio | Free, then $24.17 to $300 a month; Lyro from $0.50 a conversation | Free plan; 7-day trial | An ecommerce store whose customers write on WhatsApp and Instagram |
| 7. Algomo | Free plan; then a monthly amount you set, $50 to $4,300 | The free plan | You want Piper's inbound job, enrich, qualify, book, without a Salesforce org |
How we verified these Qualified alternative prices
Every load-bearing claim above is linked at the phrase that makes it. The Qualified, Salesforce, 1mind, Docket and Warmly pages were fetched by us on 31 August 2026; Fin's on the same day, and Chatbase's and Tidio's on 3 September 2026, when we read them for our one-on-one comparison pages. The completion date is not secondhand: qualified.com's own press release carries the editor's note stating the acquisition completed on April 1, 2026, and we read it there. The Agentforce numbers are not secondhand either; salesforce.com serves its pricing page to anyone who asks, and the Flex Credit, per-conversation and per-user figures above were read from it directly. Quoted phrases are verbatim from the pages they are attributed to.
What we could not verify, stated plainly. Nobody outside a Qualified contract knows what Qualified costs, because no number has ever been published; the demo call is the price list. Nothing has been announced about what happens to standalone Qualified contracts as the integration proceeds, and our reading of the roadmap's direction is inference, labelled as such above. And one claim we arrived with and threw away: our notes said Qualified's blog went quiet after the acquisition, so we fetched the live blog to check, found a Summer '26 release post and an active roadmap, and dropped the claim. The team is clearly still shipping. If a vendor moves a number after we checked it, the link beside the claim will disagree with us before we notice. Trust the link.
Qualified alternatives: questions, answered
Did Salesforce acquire Qualified?
Yes. Salesforce signed a definitive agreement in December 2025, and the release now carries an editor's note that Salesforce completed its acquisition of Qualified on April 1, 2026. Qualified and Piper are being integrated into Agentforce, and qualified.com's footer is already Salesforce's.
What is Piper AI?
Piper is Qualified's AI SDR agent: it greets website visitors over chat, voice and video, follows up with inbound leads by email, books sales meetings, and works alongside the team in Slack. Since the acquisition it belongs to Salesforce, and Qualified's roadmap positions it as "a specialized coworker for Agentforce agents, rather than a standalone agent".
What does Qualified pricing look like?
There is no published number. When we checked qualified.com's pricing page in August 2026 it lists three tiers and not one number; the tiers are Premier, Enterprise and Ultimate, and every button on the page books a demo. That was true before the acquisition and remains true after it.
How much does Agentforce cost?
Salesforce, unlike Qualified, publishes its Agentforce prices: Flex Credits at $500 per 100,000, with a standard agent action metered at 20 Flex Credits, conversations at $2 per conversation, and Agentforce 1 editions from $550 a user a month. We read those numbers from salesforce.com's pricing page on 31 August 2026; which meter your usage runs decides the practical cost.
Is there an Agentforce SDR agent?
That is what the Qualified acquisition builds. Piper handles the inbound side, and Qualified's roadmap pairs it with Hunter, Salesforce's new prospecting agent for outbound sequences, with Data 360 as the shared data layer between them. If you run Salesforce end to end, this combination is the native choice.
Who are Qualified's competitors?
On the pipeline side, the vendors Qualified was shortlisted against were Drift, now retired, Warmly, now joining HubSpot, Docket and 1mind. On the support side, where inbound chat overlaps, Intercom Fin, Chatbase and Tidio. Inside Salesforce, Piper's closest neighbour is now Agentforce itself, which is the point of the acquisition.
What are the best Qualified alternatives?
It depends on which side of the Salesforce line you stand. Inside it, the honest answer is not to leave: Piper inside Agentforce is the native path. Outside it, the established alternatives are consolidating too: 1mind at a six-figure average contract, Docket from $3,000 a month, Warmly on its way into HubSpot. Support-first products with inbound chat, Intercom Fin, Chatbase and Tidio, do half the job at published prices. Algomo, our product, is the self-serve door that does the whole inbound job, from a free plan. The table above holds all seven to the same standard.
Algomo as a Qualified alternative, stated plainly
Algomo is our product, so weigh this section accordingly. It does what an inbound SDR does: it enriches the account before anybody types, asks the qualifying questions you wrote in plain language, and books the meeting with the rep briefed. It is not a Salesforce feature and it is not becoming one; it works whether your CRM is Salesforce, HubSpot or a spreadsheet, which is precisely the buyer the consolidation left behind. And you can find out what it costs without a demo call: there is a free plan, then a monthly amount you set from $50 to $4,300, spent as credits on the conversations that actually helped someone rather than on seats, and the amount is the most any one charge can be. The numbers are on this site's pricing page, what it does on a B2B site is on our B2B page, and the like-for-like table against Piper is on our Qualified comparison page. What it does not do: read or write your CRM, send email, or run outbound.
So the honest routing, one last time. Salesforce end to end: stay with Piper and let the acquisition work for you. A six-figure budget and a taste for avatar-led selling: 1mind is real and its customers are getting results. Clearing $36,000 a year: Docket publishes its prices and moves fast. Below all of those lines, point Algomo at your site this afternoon, on the free plan, and ask it what your last real visitor asked you. That test costs nothing, and it answers the only question that matters.
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