[ ai agents for fitness and wellness ]
Grow memberships and support at every location
Comparing plans? Unlimited has no joining fee this month.
What's the difference between Core and Unlimited?
Core is one studio and 8 classes a month. Unlimited is every location, unlimited classes, and guest passes. Core is £39/mo, Unlimited £69/mo.
Core
1 studio · 8 classes
Unlimited
All locations · all classes
Intro week
7 days · any class
Unlimited
Every location · unlimited classes · 2 guest passes
£69/mo£79/mo
No joining fee this month
Unlimited, starting Monday.
Done. Unlimited membership set up
- Unlimited · starts Monday
- Joining fee waived
- Home club set to Leeds Central
Confirmation sent by email
From first inquiry to renewed membership
Take the front desk off the phone
Schedules, billing, freezes, and cancellations answered without pulling staff from members in front of them.
The agent checks it is the member, then freezes or moves the membership in the chat itself.
I need to cancel. I'm away for work for 3 months.
A freeze may suit you better. What's your date of birth, to find your membership?
14 July 1990
Checking the membership
- MemberUnlimited · Leeds Centralmembership system
- IdentityDate of birth and email matchmembership system
- FreezeUp to 3 months at £5/mofreeze policy page
3-month freeze, within policy
OK, freeze it from the 1st.
Membership frozen
- Freeze from 1 March, 3 months at £5/mo
- Back on £69/mo from 1 June
Done. Confirmation sent by SMS
Keep members showing up
Check the schedule, move a class or join a waitlist, then hand the member the next free slot.
Every answer shows the timetable or policy page it came from, and every change is in the audit.
My Thursday spin has gone from the app. Is it cancelled?
It moved. Studio 1 at Leeds Central is closed 10-23 March, so Thursday spin runs at Leeds North.
Checking the timetable
- BookingsSpin · Thu 13 and 20 March, 18:30booking system
- ClassMoved to Leeds North, 10-23 Marchlive timetable
- PolicyHome club closed 7+ days: free freezefreeze policy page
Move both, or freeze free, within policy
Move both to Leeds North.
Spin moved
- Thu 13 and 20 March · Leeds North, 18:30
- Back at Leeds Central from 27 March
Done. Every step is in the audit
Turn inquiries into members
Answer pricing, schedule, and intro-offer questions, then book the tour or first class.
Corporate wellness inquiries go to your partnerships manager already qualified, with the company found from the work email.
Do you do corporate memberships? We're about 40 people.
Yes, corporate plans start at 10 members. What's your work email, for the proposal?
tom@harbourlogic.co.uk
Qualifying the inquiry
- TeamAbout 40 people, near Leeds Centralchat
- CompanyHarbour Logic, software, 120 staff, Leedsemail lookup
- PlanCorporate rates from 10 memberscorporate page
Routed to Grace, corporate partnerships manager
Grace looks after corporate plans. Here's her calendar.
Call booked with Grace
- Wednesday 11:00 · 30 minutes
- Grace has your team size and company
Done. Invite sent by email
Built on your schedule, tiers, and policies, not generic templates
Your agent reads class availability and membership data, knows your pricing and cancellation terms, then handles conversations that win or lose members. It reads your timetable and terms live on every question, so a class you move at 9am is in the answer at 9:01.
Schedules and facilities
Opening hours, class info, instructors, parking, guest passes, and kit. Your agent answers and routes issues to the right team with member details.
Billing, freezes, cancellations
Explain a charge, update a card, freeze a membership or process a cancellation within your terms, handled as a retention conversation rather than a form.
Reminders and no-shows
Confirm ahead of time, chase the no-show the same day and offer the next available slot, so an empty spot gets refilled instead of written off.
Class and appointment booking
Check the schedule, book a class or a treatment, move it, add someone to a waitlist and confirm it, completed in your booking system rather than written on a notepad.
Memberships, offers and trials
Explain what each tier includes, compare them honestly, sell the intro offer and book the tour, so a prospect who asks after closing doesn't call a competitor in the morning.
Everything you need to build, deploy and improve it
Agentic search
AI agent that searches your tiers and policies live with agentic search, never a stale trained copy, and reads availability from your booking systems.
Integrations
Connect any system with an API yourself: add a connector in the dashboard and the agent reads and acts there, with no engineering project.
Live inbox
Your team takes over any conversation in the Algomo inbox, with the whole thread.
Widgets
Widgets reply with schedules, tiers and bookings, not just text.
Channels
One agent on your website, with SMS and email when a conversation needs them.
Multi-lingual
Detects the language each customer writes in and replies in the same one, on every channel.
Enterprise-grade security
Your customers' data is processed under the GDPR, hosted in the EU and never used to train models.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Full audit
Every conversation, source and action is logged, so you can see why the agent said what it said.
Secure integrations
Identity checks before any account action, so customers only ever reach their own data.
Data encryption
Every request is encrypted in transit, and the keys you connect are encrypted at rest with AES-256-GCM.
GDPR
Personal data processed under the UK and EU GDPR, with a data processing agreement on request.
Learn moreHosted in the EU
Application servers, database and file storage are hosted in the EU.
Frequently asked questions
How fast can we go live?
Most operators are answering schedule, pricing, and facility questions within minutes: Algomo sets itself up from your site and membership terms, then you drop the embed snippet on your join page. Booking and billing connectors take a day or two of integration work. Every change is staged and tested on your live site before members see it.
Which channels can it cover?
One agent across your website, SMS and email. Your join page matters here: a lot of intro-offer questions arrive there after a post, and those get the same answers and the same booking connectors as anything else, in one activity feed.
We run multiple locations with different schedules and pricing. Does that work?
Yes. Give one agent all of it and scope answers by location, so the agent quotes the right timetable, instructor, and price for the club the member is actually asking about. Availability is read live from your booking system per site, so a class that just filled isn't offered five minutes later.
How does it handle cancellations and freezes without losing the member?
You write the retention path as instructions in plain language: what to offer, in what order, and where the line is. The agent can explain the terms, offer a freeze or a tier change before a cancellation, and process whichever the member picks inside your rules. Anything outside those rules goes to a person rather than being improvised.
Will it give training, nutrition, or medical advice?
No. The agent's instructions carry a hard rule: no programmes, no injury or symptom commentary, no nutrition guidance. The agent acknowledges the concern, declines to advise, and hands off to a coach or your escalation contact with the transcript attached.
Can it book classes and appointments in our existing system?
Yes. Use a connector pointed at whatever your studio runs on: Mindbody, ABC Glofox, Zen Planner, WellnessLiving, and Xplor Mariana Tek all expose REST APIs. The agent reads live availability, fills in variables from the conversation, and writes the booking back. Attach a Widget and the member picks a slot inline in chat instead of being sent to a portal.
Built for your industry
Guests ask about availability, rates and check-in at every hour. AI agents answer in chat, SMS and email, connected to your PMS and booking engine.
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