Grow memberships and support at every location
From class bookings and intro offers to billing, freezes and no-show follow-up, our AI agents answer every inquiry across chat, SMS and email, connected to your booking and membership systems.
Take the front desk off the phone
Schedules, billing, freezes, and cancellations answered without pulling staff from members in front of them.
The agent checks it is the member, then freezes or moves the membership in the chat itself.
Keep members showing up
Check the schedule, move a class or join a waitlist, then hand the member the next free slot.
Every answer shows the timetable or policy page it came from, and every change is in the audit.
Turn inquiries into members
Answer pricing, schedule, and intro-offer questions, then book the tour or first class.
Corporate wellness inquiries go to your partnerships manager already qualified, with the company found from the work email.
Built on your schedule, tiers, and policies, not generic templates
Your agent reads class availability and membership data, knows your pricing and cancellation terms, then handles conversations that win or lose members. It reads your timetable and terms live on every question, so a class you move at 9am is in the answer at 9:01.
Schedules and facilities
Opening hours, class info, instructors, parking, guest passes, and kit. Your agent answers and routes issues to the right team with member details.
Billing, freezes, cancellations
Explain a charge, update a card, freeze a membership or process a cancellation within your terms, handled as a retention conversation rather than a form.
Reminders and no-shows
Confirm ahead of time, chase the no-show the same day and offer the next available slot, so an empty spot gets refilled instead of written off.
Class and appointment booking
Check the schedule, book a class or a treatment, move it, add someone to a waitlist and confirm it, completed in your booking system rather than written on a notepad.
Memberships, offers and trials
Explain what each tier includes, compare them honestly, sell the intro offer and book the tour, so a prospect who asks after closing doesn't call a competitor in the morning.
Everything you need to build, deploy and improve it
Agentic search
AI agent that searches your tiers and policies live with agentic search, never a stale trained copy, and reads availability from your booking systems.
Integrations
Connect any system with an API yourself: add a connector in the dashboard and the agent reads and acts there, with no engineering project.
Live inbox
Your team takes over any conversation in the Algomo inbox, with the whole thread.
Widgets
Widgets reply with schedules, tiers and bookings, not just text.
Channels
One agent on your website, with SMS and email when a conversation needs them.
Multi-lingual
Detects the language each customer writes in and replies in the same one, on every channel.
Enterprise-grade security
Your customers' data is processed under the GDPR, hosted in the EU and never used to train models.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Full audit
Every conversation, source and action is logged, so you can see why the agent said what it said.
Secure integrations
Identity checks before any account action, so customers only ever reach their own data.
Data encryption
Every request is encrypted in transit, and the keys you connect are encrypted at rest with AES-256-GCM.
GDPR
Personal data processed under the UK and EU GDPR, with a data processing agreement on request.
[Learn more](/security)
Hosted in the EU
Application servers, database and file storage are hosted in the EU.
Frequently asked questions
How fast can we go live?
Most operators are answering schedule, pricing, and facility questions within minutes: Algomo sets itself up from your site and membership terms, then you drop the embed snippet on your join page. Booking and billing connectors take a day or two of integration work. Every change is staged and tested on your live site before members see it.
Which channels can it cover?
One agent across your website, SMS and email. Your join page matters here: a lot of intro-offer questions arrive there after a post, and those get the same answers and the same booking connectors as anything else, in one activity feed.
We run multiple locations with different schedules and pricing. Does that work?
Yes. Give one agent all of it and scope answers by location, so the agent quotes the right timetable, instructor, and price for the club the member is actually asking about. Availability is read live from your booking system per site, so a class that just filled isn't offered five minutes later.
How does it handle cancellations and freezes without losing the member?
You write the retention path as instructions in plain language: what to offer, in what order, and where the line is. The agent can explain the terms, offer a freeze or a tier change before a cancellation, and process whichever the member picks inside your rules. Anything outside those rules goes to a person rather than being improvised.
Will it give training, nutrition, or medical advice?
No. The agent's instructions carry a hard rule: no programmes, no injury or symptom commentary, no nutrition guidance. The agent acknowledges the concern, declines to advise, and hands off to a coach or your escalation contact with the transcript attached.
Can it book classes and appointments in our existing system?
Yes. Use a connector pointed at whatever your studio runs on: Mindbody, ABC Glofox, Zen Planner, WellnessLiving, and Xplor Mariana Tek all expose REST APIs. The agent reads live availability, fills in variables from the conversation, and writes the booking back. Attach a Widget and the member picks a slot inline in chat instead of being sent to a portal.
Built for your industry
- [Travel and hospitality](/solutions/travel-hospitality): Guests ask about availability, rates and check-in at every hour. AI agents answer in chat, SMS and email, connected to your PMS and booking engine.
- [Retail and ecommerce](/solutions/retail-ecommerce): Shoppers want sizing, shipping and returns answered instantly. AI agents built on your catalogue and policies keep them moving to checkout.
- [B2B SaaS and technology](/solutions/b2b): Your users want help inside the product, not a ticket queue. Embed an identity-verified AI agent in your app, docs and Slack.
- [Consulting](/solutions/consulting): Prospective clients arrive with a vague brief. AI agents match it to your practices and case studies, then book the right partner.
- [Financial services](/solutions/financial-services): Lost cards, disputed charges and account changes cannot wait on hold. AI agents resolve them after an identity check, inside the rules you set.
- [Home and field services](/solutions/home-services): Homeowners need a repair slot, not a callback. AI agents quote, book the engineer and keep the customer posted.
- [Real estate](/solutions/real-estate): Buyers and tenants ask at midnight. AI agents answer from your live listings and book the viewing there and then.