[ comparison demo ]
Algomo on Qualtrics
Qualtrics sells experience management software for customer, employee and market research. Its own website runs a chat built on Qualified.
We added Algomo to Qualtrics's public website ourselves, without any help or setup from Qualtrics, and recorded a visitor using it. The prices, stock and pages in the video are Qualtrics's own, as the site showed them that day.
This is a demo on Qualtrics's public website. Qualtrics is not an Algomo customer. Qualtrics did not make or endorse this demo.
Don't believe it? Open the live demo and ask: “What are the limits of the free account?”
Try Algomo on Qualtrics yourselfWhat the recording shows
7 things Algomo does on Qualtrics's site, each with the moment it happens.
Co-navigation
A visitor who runs hotels and spas asks which package fits. Algomo opens the pricing page beside the chat and points them to the package the page names for hotels.
None of the 47 competitor bots we tested in September 2026 opened a page for the visitor.
Widgets
They ask to compare it with Digital. Algomo reads both product pages and sets the two side by side in one card.
4 of the 47 competitor bots we tested in September 2026 showed a card in the chat.
Live answers
They ask what it will cost. Algomo answers from the live pricing page as they ask, even when the honest answer is that it depends.
Qualification
Only when they want to talk to someone does Algomo ask for a work email.
Enrichment
Algomo looks up the email, finds a small hotel, and checks with the visitor that it is right.
Routing
This lead fits, so Algomo routes it to the mid-market team's calendar in the chat.
Meeting booking
They pick a time and the form fills itself in. Nothing is booked until they confirm.
What the assistant can do on Qualtrics's site
The assistant on Qualtrics's site is built for one job: answer product, package, security and pricing questions from the live qualtrics.com pages, and book a buyer with the right Qualtrics team when they want to talk.
Find the package that fits how you collect feedback
Describe where the feedback comes from, such as every customer at every location. It reads Qualtrics's pricing page and each product's own page and shows three products side by side in the chat, the fit marked with the product page's own reason. A named pair gets a two-product comparison.
See it in the demoCheck certifications and GDPR controls
It reads Qualtrics's security page as you ask and shows the certifications and controls that answer the question as a grid, each with the page's own line. Anything the page does not list is said to be not listed, never guessed.
See it in the demoExplain what shapes the price
Price depends on use, so it quotes the pricing page's own lines on how Qualtrics charges and names the drivers for your case, such as how many responses you collect and which products you need.
See it in the demoAnswer free account and trial questions from the page
It reads Qualtrics's free account page and quotes its own answers on what the free account includes, its limits and when it expires, with a button to open the page.
See it in the demoLook up your company and book the right team
It asks for one thing, the work email, looks the company up and confirms what it found in plain text. Once you say yes it opens the mid-market team's calendar, or for a large company sends a one-tap confirmation email that brings up the enterprise team's times. A very small company gets a friendly line that the team will be in touch.
See it in the demoSuggested responses
The greeting offers one-tap replies such as “Compare packages” and “Security and GDPR”, and every answer ends with the likeliest next steps.
See it in the demoIt does not sign in, put a figure on a price or promise a discount. The booking is not confirmed and no summary email is sent. The two people in the video are real and public. Their names show; the part of each email before the @ is blurred.
Booking a meeting: Qualtrics's current chat (Qualified) and Algomo
Qualtrics's current chat (Qualified) tested on 21 September 2026, in a new session on Qualtrics's pricing page. It may work differently today. The Algomo column is the video above.
| Qualtrics's current chat (Qualified) | Algomo | |
|---|---|---|
| Details asked | Email, full name, company and phone, one typed field per turn. | One work email. The agent looks up the company and the visitor confirms it. |
| Calendar | Needs a phone number. Without one, it offers a chat with a live rep instead. | A company in the right size range gets the right team's calendar in the chat, on email alone. |
| Price question | No price, and a request for an email on the first turn. | Says Qualtrics publishes no prices, explains what the price depends on and opens the pricing page. |
| Where answers come from | A knowledge base. No source is given and no page is opened. | The site's own pages, opened beside the chat as the agent answers. |
Questions before a call
Is Qualtrics an Algomo customer?
No. These brands are not Algomo customers, and they did not make or endorse these demos. We added Algomo to their public websites ourselves, without any help or setup from them. Prices, stock and reviews come from the website at that moment, so they change from day to day. Nothing is bought or booked in the videos. All names and trademarks belong to their owners.
Is there a head-to-head on Qualtrics's site?
Yes. Qualified vs Algomo on Qualtrics puts the chat Qualtrics runs today and Algomo in front of the same visitor, on the same site, with Qualtrics's own pages as the referee.
How long until it is live on our site?
One snippet and a URL. The agent reads the pages the site already serves and builds its tools from the endpoints those pages call. Systems that only staff can reach are connected with help, on Business and Enterprise.
Where do the answers come from, and what happens when the site changes?
From the live page and the site's own APIs, called in the visitor's session. A watchdog watches every connection and rebuilds a mapping when a redesign breaks it, so the next answer reads the changed page.
What does a conversation cost, and what does a failed one cost?
A conversation that actually helped someone costs five credits. One that went nowhere costs nothing. The plan sets the monthly credits, there is no overage, and no charge is ever added to the amount picked.
Who can change the agent once it is live?
AI agents, over MCP, from Claude, ChatGPT, Claude Code, Codex or Cursor, and anyone in the dashboard. Every change is staged in a session with a diff and saved in one step, so a person sees what changed before it is live.
What happens when a visitor needs a person?
Handover is built in. The person on the team gets the whole conversation, and escalation routing is set up with help on the Business plan.
What data leaves the visitor's browser?
Connectors run inside the visitor's own session, so their prices, region and basket stay where they are. Enterprise plans add a DPA, retention controls, SSO and a security review.
Can the same test run against the chat we have today?
Yes. The same questions to the current chat and to Algomo, on the site, with the site's own pages as the referee, the way this recording was made.
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