[ case study ]
Programica
SaaS
A Quebec software company selling management software, where a visitor has to work out which product and which tier covers what they need before anyone can help them.
[ 01 of 01 ] · the work
What an agent does in saas
Pricing, tiers and technical questions answered accurately, with the right handoff to sales.
- Docs-grounded answers
- Plan comparisons
- Limits and quotas