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Support

How to reach the Algomo team about a workspace or a connected assistant.

Email support@algomo.com for help with a workspace, the dashboard, or an assistant connected over the MCP server.

What to include

A report with these details can be acted on without a round of questions:

  • The name of the workspace.
  • The assistant you were using, such as Claude, ChatGPT, Claude Code, Codex or Cursor.
  • What you asked for, and the operation that failed if the assistant named one.
  • The error text as the assistant showed it.

Before you write

Troubleshooting covers the errors a connected assistant can run into, what each means and what to do. Permissions covers what a connected assistant can read, change and run.

Privacy and security

Questions about personal data go to privacy@algomo.com. The privacy policy describes what a connected assistant can access and how to remove its access, and the security page describes how workspace data is protected and who processes it.

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