Co-pilot provides customer service agents with AI-powered recommendations. This assists agents to provide accurate responses quickly to achieve a higher quality of customer service and user satisfaction.
Copilot is currently in early access beta. Get in contact with us for access to the beta – only a limited number of slots available!
We're improving the transition from chatbot to human support. Enhanced Human Handoff will enable automatic additional information requests, effectively conclude conversations, and seamlessly offer the option to start new inquiries as separate tickets. This feature will enhance the clarity and efficiency of support interactions.