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The Algomo Blog
The latest news and articles on customer service AI, e-commerce chatbots and generative AI.
AI
October 4, 2024
The Evolution of AI and Chatbots in Customer Service
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Generative AI
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April 17, 2024
The TikTok Shopify Integration: A Complete Guide
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CX
April 11, 2024
Selling on TikTok with Shopify: Unlocking the Power of Short-Form Video Marketing
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AI
February 1, 2024
Customer Service AI: A Comprehensive Exploration
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CX
November 26, 2023
LLMs for the Enterprise: Protecting Brand Safety & Building Your Persona
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AI
November 25, 2023
Building Brand Voice & Tone: Prompt Engineering Guide
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AI
November 24, 2023
How to Evaluate Text in Conversational AI: Metrics for Model Performance
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AI
November 21, 2023
What do large language models mean for customer service managers?
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CX
November 20, 2023
How Can AI Make Customer Service Agents More Efficient
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Generative AI
November 17, 2023
How Do You Train Your Agents in a ChatGPT World?
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AI
November 16, 2023
Understanding the Risks of ChatGPT for Customer Service
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AI
November 15, 2023
What is prompt engineering
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AI
November 8, 2023
Biggest Questions about AI
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CX
November 7, 2023
What is Conversational Commerce
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CX
October 31, 2023
Customer service vs customer experience (CX): Explained
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AI
October 30, 2023
The Rise of AI Agents
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Generative AI
October 28, 2023
Autonomous AI agents
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CX
October 28, 2023
Customer Acquisition Cost
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Technology
October 11, 2023
Unlocking Customer Engagement: The Transformative Power of NLP Chatbots in Modern Business
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CX
October 11, 2023
Why you need a shopify chatbot
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FinTech
October 10, 2023
How AI Chatbots Elevate Your Marketing Strategy
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CX
October 10, 2023
ChatGPT For Shopify
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October 9, 2023
8 Transformative Bot Types that Elevate Customer Engagement
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October 9, 2023
Unlocking Rapid Resolutions: The Impact of Chatbots on Customer Service
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AI
October 4, 2023
Planning Your Enterprise Generative AI Adoption? Master Checklist!
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FinTech
October 1, 2023
How fintech will be disrupted in 2024
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Generative AI
September 26, 2023
AI Customer Service in E-Commerce: Transforming the Landscape with ChatGPT
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CX
September 13, 2023
Make Customer Service Your Biggest Advantage in 2024
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September 10, 2023
How to Increase Customer Survey Response Rates
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August 30, 2023
Amplifying Ecommerce Conversion Rates Through Intelligent Customer Engagement
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August 14, 2023
5 Strategies to improve to E-commerce Customer Service
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August 2, 2023
How Generative AI Improves the Performance of Customer Service Agents
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July 23, 2023
Maximizing Customer Survey Engagement: A Strategic Guide
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July 5, 2023
The Transformative Impact of Customer Service Automation for Modern Businesses
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June 24, 2023
Why Hesitating to Automate Customer Support Could Be Your Costliest Mistake
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June 7, 2023
Understanding Customer Sentiment Towards Generative AI in Customer Service
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May 29, 2023
7 Transformative Use Cases of Generative AI in Customer Service
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CX
May 10, 2023
Why you absolutely need a multilingual chatbot.
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May 1, 2023
The Transformative Power of Generative AI in Customer Experience
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CX
April 23, 2023
Japanese | Automated customer service report
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CX
April 7, 2023
Greek | Automated customer service report
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CX
April 5, 2023
What is a customer journey map, and how to use it?
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March 28, 2023
How customer service can lead to more sales
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CX
March 15, 2023
Indonesian | Automated customer service report
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FinTech
February 17, 2023
Why Customer service matters for fintech startups
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CX
February 8, 2023
5 new Marketing Technology trends that marketers like you need to know about!
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CX
February 5, 2023
French | Automated customer service report
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CX
January 26, 2023
Chatbot vs live chat
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CX
January 19, 2023
Hindi | Automated customer service report
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AI
January 9, 2023
What is natural language processing?: a brief introduction
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January 9, 2023
What to do to improve your eCommerce businesses during the recession?
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CX
December 16, 2022
Czech | Automated customer service report
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Technology
December 8, 2022
Recent trends in AI applications
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CX
December 2, 2022
Arabic | Automated customer service report
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November 26, 2022
A starter’s guide to customer lifecycle management
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CX
November 21, 2022
Spanish | Automated customer service report
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CX
November 10, 2022
Top tips to build excellent multilingual customer service
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CX
November 5, 2022
Mandarin | Automated customer service report
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FinTech
October 17, 2022
2023 Spotlight: Fintech Industry
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International Markets
September 23, 2022
Emerging Markets in Southeast Asia: A 2022 Report
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CX
August 18, 2022
The global divide in digital languages
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CX
August 11, 2022
Customer Experience trends that are essential for businesses in 2024
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CX
April 8, 2022
Why Customer Experience Should Be (Almost) All You Think About
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Korean | Automated customer service report
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9 Ways To Make Your Chatbot Sound Less Robotic?
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Mastering the Art of Customer Communication: A Guide for Today’s Digital World
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Navigating Customer Service Challenges in the Travel Sector
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Mastering Real-Time Customer Support: Strategies for Success
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Successfully Integrating AI into Your Customer Support Team
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9 Transformative Ways AI Chatbots Elevate Customer Service
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Revolutionizing Financial Services with Generative AI Customer Service
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Boost Ecommerce Conversion Rates with AI
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Overcoming Common Customer Service Pitfalls
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Balancing Personalization and Data Privacy in Customer Service
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AI in Customer Service
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CX
Asynchronous messaging: a comprehensive guide
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CX
Complaint Management Mastery: Strategies & Tips
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Email Communication Mastery: Tips for Success
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Key hards skills for customer service
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Shopify vs Shopify Plus: 2023 Comparison Guide
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GMV vs Revenue: Mastering Calculations & Strategies
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Mastering Your E-commerce Tech Stack: A Complete Guide
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Customer Retention for Ecommerce
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