Algomo
ecommerce chatbot
AI Chatbot
Our AI-powered chatbot instantly answers up to 85% of repetitive questions, providing trusted and accurate responses that reduce your team's ticket volume on the spot.
Our AI-powered chatbot instantly answers up to 85% of repetitive questions, providing trusted and accurate responses that reduce your team's ticket volume on the spot.
Step up from regular chatbots to our AI agents. Equipped with advanced understanding and dynamic decision-making abilities, they interact with precision and personalization. These agents excel at understanding intention, navigating complex inquiries, and delivering solutions tailored to individual needs, similar to how humans would solve a problem.
Algomo's AI agents can autonomously answer questions and escalate complex issues to human agents, ensuring a seamless service experience. You can use AI to define escalation reasons so that your team only handles high value inquiries e.g. 'Escalate when order not delivered and customer is frustrated'
Add content from your website, helpdesk, files, pdfs, Questions & Answers, and connect an with multiple cloud services like google drive, notion, dropbox . Integrate with your internal systems, whether this is live hotel availability or online store orders, or any real-time data source to solve specific, personalised and timely customer inquiries.
Use our AI on copilot mode right into your helpdesk, where it can draft reply messages, bring you the relevant tools and content so that you can resolve any inquiry faster and better.
Customers get the answer they want instantly, and for certain queries responses by the AI are better than human agents.
Forget old school forms and get our AI assistant to capture leads in a conversational way that can lead to 27% improvement in conversions.
Instant resolutions for 85% of customer inquiries and reduce the number of tickets that arrive at your inbox.
