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Laura Paula

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Posts by this author

CX
April 23, 2023

Japanese | Automated customer service report

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CX
April 17, 2023

What is a customer journey map, and how to use it?

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CX
April 7, 2023

Greek | Automated customer service report

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March 29, 2023

Why does automated customer service matter for fintech startups?

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Technology
March 29, 2023

Why you absolutely need a multilingual chatbot.

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March 29, 2023

What to do to improve your eCommerce businesses during the recession?

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CX
March 29, 2023

Top tips to build excellent multilingual customer service

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Technology
March 29, 2023

What is natural language processing?: a brief introduction

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CX
March 29, 2023

Spanish | Automated customer service report

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FinTech
March 29, 2023

How the new generation of chatbots will take your Marketing Strategy to the next level

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Technology
March 29, 2023

Recent trends in AI applications

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March 29, 2023

Korean | Automated customer service report

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CX
March 29, 2023

Mandarin | Automated customer service report

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CX
March 29, 2023

Make Customer Service Your Biggest Advantage in 2023

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CX
March 29, 2023

Indonesian | Automated customer service report

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International Markets
March 29, 2023

Emerging Markets in Southeast Asia: A 2022 Report

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CX
March 29, 2023

Hindi | Automated customer service report

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March 29, 2023

How can customer service support sales?

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CX
March 29, 2023

French | Automated customer service report

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FinTech
March 29, 2023

The Fintech Revolution 2.0: The 3 ways Fintech will be disrupted in 2021

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CX
March 29, 2023

The global divide in digital languages

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CX
March 29, 2023

Czech | Automated customer service report

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CX
March 29, 2023

Customer service vs customer experience (CX): Explained

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CX
March 29, 2023

Customer Experience trends that are essential for businesses in 2022

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CX
March 29, 2023

Why Customer Experience Should Be (Almost) All You Think About

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CX
March 29, 2023

Chatbot vs live chat: Which is better ?

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March 29, 2023

A starter’s guide to customer lifecycle management

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FinTech
March 29, 2023

2023 Spotlight: Fintech Industry

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March 29, 2023

5 new Marketing Technology trends that marketers like you need to know about!

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CX
March 29, 2023

Arabic | Automated customer service report

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"If you aren't sure, always go for Pacifica template. I didn't even need training."

Laura Paula
Director @Company
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