Algomo
ecommerce chatbot
Generate new leads and automate customer support. Use AI on auto-pilot with 85% automatic resolution, or on co-pilot mode that helps your team.
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Generate new leads and automate customer support. Use AI on auto-pilot with 85% automatic resolution, or on co-pilot mode that helps your team.
Instantly answer up to 85% of repetitive questions.
Our chatbot uses AI agents to provide trusted and accurate answers, reducing your team's ticket volume on the spot.
Enhance customer service with AI agents with human-like understanding and decision-making
Streamline your services with AI triaging and seamless handover of complex issues to your support team
AI provides the right content to the right customer, asks clarifying questions and speaks 100+ languages
Maximize productivity with our AI-enhanced helpdesk
Work smarter and collaborate faster with an AI inbox designed for speed and efficiency.
Use AI-generated insights to uncover trends and frequently asked questions and optimize your support
Help Desk
Algomo's Helpdesk unites teams, channels, and data in one workspace, boosting efficiency
Help Desk
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Improve your team’s efficiency with AI-driven suggestions to your customer service team
Help Desk
Support your customers on their favorite platforms
Empower your business to break down communication barriers, offering a unified, seamless customer experience across all channels.
Offer flexible customer support via app, email, Slack, or CRM such as Hubspot and Salesforce
Messenger & Omnichannel
Customize Algomo's Messenger to fit your brand, offering auto language adjustments for global reach
Messenger & Omnichannel
Support customers using their preferred channel—whether that’s email, WhatsApp, socials and more
Messenger & Omnichannel
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Algomo focuses on creating dependable, accurate AI solutions, prioritizing transparency and reliability to foster trust with our users and clients.
AI Chatbot
The AI can connect to live data sources, like flight or hotel availability, online store orders, for real-time information.
AI Chatbot
When needed, algomo can hand-over and seamlessly assign any conversation to the right specialist. Our built-in live chat module helps your team collaborate, analyse and surface the right information.
AI Chatbot
Algomo differentiates itself from competitors:
1. Trustworthy AI: In collaboration with some of the UK's leading universities and companies, and funded by the UK's research and Innovation agency, at Algomo we are developing trustworthy AI that hallucinates less compared to competitors. Our technology is specifically tailored to applications where accuracy is important such as banking.
2. Our AI can connect to real-time data like flight and hotel availability or online store orders, providing customers with up-to-date information that goes beyond static knowledge bases.- Seamless blend of AI and human support:
3. Algomo offers a smooth human handover process that allows conversations to be assigned to the right human specialist when needed.
Yes, we offer a 7 day free trial that can also be extended for a further 7 days upon request.
We have developed proprietary technology funded by the UK's research and innovation agency and we have a partnership and collaboration with some of the leading universities in the country. We are also utilising OpenAI's GPT-4 and ChatGPT for certain applications.
Our clients include some of the world's top 100 websites, and leading companies in the e-commerce, travel and hospitality sector and we have developed our technology in collaboration with one of the UK's largest banks and insurance companies.
An AI agent is an intelligent software program that can think and act independently. To function, AI agents only require a specific goal, such as 'find order status' or 'troubleshoot this error message'. Once given a goal, they create a list of tasks and start working towards accomplishing it. As they work, AI agents continuously gather feedback from their environment and engage in an internal dialogue, as if they are prompting themselves with questions and ideas. This allows them to constantly learn, adapt, and find the optimal path to achieve their objective. When deployed in a Shopify store, AI agents can autonomously check order statuses, provide personalized product recommendations, and assist customers with modifying delivery dates or managing subscriptions.
You can add your website, external websites such as wikipedia, internal documents such as PDFs, spreadsheets and custom questions and answers.
